Who can use this service?
As a customer with an active PRUApex International Health. Wherever You Go insurance plan, you get unlimited access to this service at no additional cost. There is no limit to how often you can use this service.
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Access to a doctor anytime, anywhere. Global Tele-consult enables you to ask any health-related question to a GP who is available for you 24 hours a day, 7 days a week, excluding local public holidays.
Our doctors can help you with many medical conditions including cold and flu symptoms, infections, anxiety, stress, allergies and provide advice on non-urgent medical conditions. Get the care you need in minutes from the comfort of your home, at work or while you’re travelling.
No matter what you are facing, you will be able to ask any health-related questions and get an answer from a medical expert.
When needed, you can also upload any additional medical information you might have for our team to examine in conjunction with your symptoms so that we have a complete picture of your situation. For example, if you have pictures of rashes or skin conditions or perhaps medication that you're taking, you can attach it to your consultation and our medical team will evaluate it.
Get in touch with our team of experts and we’ll aim to resolve your health-related questions.
You can proceed to complete the form and a doctor will call you to provide medical assessment.
Provide a brief summary of your medical problem
Once your request is submitted, a doctor will contact you via your preferred method.
Ask as many questions as you need to and our doctor will provide professional medical advice. If needed, they will provide on-going treatment on how to improve your condition.